Australia 1-800-154-693 available 24/7
  • Home
  • Customer Support

Contact Us

Tell us how we can help you. We’re always ready to listen.

VaporFi

14300 Commerce Way
Miami Lakes, FL 33016

Call Toll Free

Australia: 1-800-154-693
24 hour service

Contact Us Now

30-Day Money-Back Guarantee

We want you to love our products. We want you to be crazy about them. We want them to make your day-to-day vaping so exciting you'll be blown away consistently. And because of this, we offer a 30-Day Money Back Guarantee (on VaporFi branded items purchased through this website) in the sad event that you're not thrilled. Your satisfaction is what we're aiming for, so if we can help get you there, let us know what we can do. Otherwise, if you're not satisfied with our awesome products, you are free to return them for a full refund of the purchase price (not including shipping and handling and excluding e-liquids and items manufactured by brands other than VaporFi).

To get things done as smoothly as possibly, call our customer service department at +1-800-154-693 and our cheerful customer service reps will provide you with an ultra-necessary RMA number. We will do our very best to provide the highest quality electronic cigarettes on the market, provide the very best customer service, and always ensure our shipping is lightning fast. Your business is immensely valuable to us, and your satisfaction means everything!

PLEASE NOTE: Refunds MUST include a valid RMA number, must have an RMA within 30-days from the original order date, and they must include all of the items from the original purchase. However, we reserve the right to deny any refund, as well as hold the right to issue a partial refund in the event that any request fails to meet aforementioned requirements. For obvious, potentially health-related reasons, we cannot offer this guarantee on e-liquids.

Shipping

Shipping done right is what you can expect from us. We boast a fast processing time, as well as a fast turnaround. No one likes wasting time, so we don't want to waste yours as you eagerly await your vapor goods. Orders are usually shipped within one day of the order (with the exception of weekends and U.S. holidays). We love communicating with you, and as soon as your order is placed you can expect an email from us confirming it. The same goes for when your order ships, you'll receive another emailing containing tracking information as well as anything else that may be pertinent to your order.

Order Status

We know you want to know about the progress of your order ASAP, so once the order is complete a confirmation email will be sent to you. Then when your order ships, we'll send another letting you know, and it will include your tracking number, if applicable.

If you created a VaporFi account during checkout, or previously, you will be able to check the status of your order anytime you feel like it by clicking on the LOGIN link at the navigation bar located at the top of every website page.

If your order has not arrived within an appropriate measure of time, please call our customer service at +1-800-154-693 so that we may begin to investigate the circumstances and issue a replacement shipment should it be necessary.

Get $10 off delivered to your inbox!

Sign up and get an instant discount and exclusive access to future offers!

VaporFi is an online hub coupled with brick and mortar locations serving the ever-growing and passionate vaping community. Everyone from vaping newbies to the most experienced vapers get access to the most technologically advanced electronic cigarettes and personal vaporizers. Our premium quality 100% USA-made e-liquids are offered in a large variety of flavors and are customizable for our customers' enjoyment.

E-Liquids
Devices
Accessories
Our Company
Customer Support
E-Liquids
Devices
Accessories
Learn
Join
About Us
Customer Support
VaporFi
VaporFi®, Inc.
14300 Commerce Way
Miami Lakes, FL, 33016
Toll Free: 1-800-154-693

WARNING: The products listed on this site may contain nicotine. Nicotine is an addictive chemical. The VaporFi products listed on this site are intended for use by persons of legal age (at least 18) or older in your jurisdiction, and not by children, women who are pregnant, or may become pregnant, or any person with an elevated risk of, or preexisting condition of, any medical condition, which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. These products may be poisonous if orally ingested and are not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. These products are not smoking cessation products and have not been tested or guaranteed as such. Neither the Food and Drug Administration nor any other health or regulatory authority has not evaluated the safety of these products or any of the statements made by the manufacturer. The manufacturer is not responsible for any damage or personal injury caused by inappropriate, incorrect, or irresponsible use of our products. We reserve the right to change specifications, product descriptions, product quality, pricing and application at any time without prior written or oral notice.

When recharging devices, use only the charger provided. Use of unauthorized chargers (including car chargers or car charger adapters) may lead to overheating and possible burning of items in contact with the device. [Company] is not responsible for battery and charger explosions, fires or malfunctions due to the use of unauthorized chargers or product misuse or abuse.

CALIFORNIA PROPOSITION 65 - WARNING: VaporFi products can expose you to (a) chemicals, including nicotine, known to the State of California to cause birth defects or other reproductive harm, and (b) chemicals, including formaldehyde and acetaldehyde, known to the State of California to cause cancer.

California Prop 56 tax on your products has not been paid for vapor products purchased through this website. Consumers, retailers and distributors in California are responsible for paying the tax directly to the state.

VaporFi Inc. offers VaporFi e-liquids in an assortment of flavors and nicotine concentrations packed in 10ml, 30ml & 60ml. Please note that bottles are made available to consumers located in the European Union before and after May 20, 2016 only: i) via authorized wholesalers and retailers located in European Union countries who intend to ultimately resale the product to consumers located in the European Union and directly where relevant; ii) under specific terms and conditions of sale established by Vaporfi Inc., which are subject to change from time to time; iii) to the extent of the inventory in stock; and iv) to the extent sale and import is lawful in relevant EU countries under Articles 20, 30(b), 2(40) of Directive 2014/40/EU and other relevant law.